Website Accessibility Statement

Our Policy & Commitment

At Sulwhasoo we value our customers and are dedicated to bringing a positive customer experience through accessibility, diversity, and inclusion. Inspired by our value, Sulwhasoo is committed to providing its website and online services that are accessible to, and useable by, all individuals.

Digital Accessibility Statement

As part of Sulwhasoo’s commitment to accessibility, we endeavor to follow the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1. Level AA for our website, which may continue to evolve.
To assist us in our ongoing compliance efforts, we have partnered with Level Access and their diverse team of accessibility professionals, including users with disabilities. Our digital properties will be evaluated on a recurring basis to improve customer experience and sustain conformance to accessibility standards and best practices. Together we also provide free of charge an assistive CX technology application by Level Access so that customers who have trouble typing, gesturing, moving a mouse, or reading can utilize this auxiliary aid. This application is free to download and incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

Contact

As we continue to develop our digital accessibility program and capabilities, if you would like further information about Sulwhasoo’s accessibility efforts, have other accessibility questions or feedback, or encounter accessibility barriers on our digital properties, please contact us at sulwhasoo@apus.amorepacific.com

Last updated: [2023-Apr-11]